our team

“David undertook the investigation in a most professional and thorough manner. His approach and style reassured management and staff over key issues of confidentiality and objectivity, with his experience and expertise providing a supportive environment for staff at a particularly difficult time.”

David co-founded ibex gale with Poppy Jenkins in 2013.

As former employment lawyer, accredited mediator and member of the Association of British Investigators with over 20 years’ experience in employment law and employee relations, he is a recognised specialist in complex workplace investigations and conflict resolution.

David established the strategic purpose of ibex gale as a company that enhances people’s lives through the creation of exceptional workplaces and his focus now is on guiding ibex gale to live up to its brand promises by combining professional rigour with compassion, being fully invested in our clients and enabling positive change and progress.

“I would not hesitate to recommend ibex gale and in particular Poppy Jenkins who was our lead contact. Poppy’s customer focus was excellent and she was extremely responsive to the needs of the Trust.”

Poppy co-founded ibex gale with David Major in 2013.

As an employment litigator, she saw first-hand the need for a service that combined the expertise of lawyers and top-level people management professionals to help with complex challenges in the workplace.

After establishing a reputation for handling sensitive and high-profile workplace investigations, and successfully managing large scale organisational change programmes, her focus now is on building a flourishing team and ensuring that every project is delivered with compassion, empathy and excellence.

“Our Trust would recommend Ruth Clacey-Roberts to undertake any type of investigation work for any type of organisation.”

Ruth is responsible for ensuring ibex gale clients experience the highest standards of service by focusing on quality assurance across all areas of the business.

As a former employment lawyer, Ruth also spends time on case work. Her speciality is sensitive and complex workplace investigations, including bullying and harassment grievances, whistle-blowing complaints and high-level disciplinary cases.

She has strong experience in public sector including NHS and Higher Education, and also in the retail sector.

“Sarah is a CQC regulation expert and advises Boards on governance and assurance, and how to prepare for CQC ‘well-led’ inspections”

She leads our governance and assurance division, supporting health and social care organisations with high profile, complex, investigations and independent reviews. 

Before joining ibex gale, Sarah qualified as a regulatory lawyer at Bevan Brittan, and then spent 12 years at DAC Beachcroft supporting health and social care organisations with inquests, serious patient safety incident investigations, complex complaints and information governance.

Zoe is an experienced employee relations professional and joint Head of our Investigation Service. She has a wealth of experience in complex case management and investigations, including MHPS, grievances, bullying & harassment and whistleblowing.  She works with clients across the private and public sector, including NHS Trusts, Councils, Multi-Academy Trusts, Further Education and Higher Education.

Zoe has over 20 years’ experience as an HR Professional with 10 of those working at a senior level within the NHS. Her last role was Head of Employee Relations for a large NHS Foundation Trust where she was responsible for leading a large service providing employee relations investigations, Medical HR services and HR policy development for the Trust. Prior to this she worked within local education authorities providing employee relations advice to schools.

Chartered FCIPD, Coaching to Lead (NHS England), MHPS Trained Investigator (NHS Resolution).

“Shelley has expertise in dealing with complex employment matters including whistleblowing, discrimination, grievances and disciplinaries”

Prior to joining ibex gale, Shelley was a senior employment lawyer at a top 100 law firm providing commercial, practical and strategic advice.

She regularly advised on business re-organisations, changes to terms and conditions, and other large-scale projects.

She also managed complex employment tribunal litigation, where she successfully resolved multiple discrimination and equal pay claims.

“As a senior people management professional, Suzanne has a wealth of experience delivering strategic solutions for global brands and organisations”

Suzanne leads the Organisational Culture and Conflict Resolution & Mediation divisions at ibex gale, while also serving as the company’s Head of People. She is widely recognised for her deep expertise in workplace culture and her ability to guide teams through diagnosing complex issues and implementing transformative solutions.

With a strong foundation in employee engagement, talent management, leadership, and change management, Suzanne adeptly navigates organisations through challenging transitions. Her approach blends commercial acumen with empathy, ensuring that change is both impactful and minimally disruptive.

Suzanne is driven by the courage and openness of the organisations she partners with, and she finds immense fulfilment in seeing how cultural improvements benefit both the company and its employees. She holds an MSc in Strategy, Change, and Leadership from the University of Bristol.

“Kimberley undertakes complex Health & Social Care investigations including Whistleblowing/Freedom to Speak Up and MHPS/UPSW investigations that often involve senior and Board level members of staff”

Before joining ibex gale, Kimberley spent over 10 years as a regulatory solicitor specialising in supporting health and social care organisations in both the public and private sectors with: CQC compliance and regulatory action, incident/complaint management and due diligence for M&A transactions.

Kimberley also represented regulated clinicians in fitness-to-practise investigations, from the initial complaint and any interim order proceedings through to final hearing.

“Rebecca’s experience is mainly in the media and tech sectors, and she enjoys working on start-ups that require a combination of strategic marketing and being hands on”

Rebecca oversees the marketing and business development functions at ibex gale.

She started her career in brand management for CIC Video (Universal & Paramount Home Entertainment).

Then followed years at other companies including Disney where she was Marketing Director in the TV division, before moving to the Cotswolds and running her own business.

She has a degree in Zoology from Nottingham University and CIM qualification.

“Emma is a non-practising solicitor with over 20 years’ experience in employment law, both in private practice and in-house”

She specialises in workplace investigations, including whistleblowing, bullying and harassment, and workplace culture, also advising companies on large scale projects such as reorganisations.

Alongside this work, Emma is especially interested in wellbeing, and has worked as a coach and therapist.

Emma has qualifications in coaching, NLP and EFT, and is a qualified workplace mediator.