our team

our team

Our team include former employment and regulatory lawyers, people management professionals, culture and change specialists, accredited mediators and former barristers.

Danielle ratcliffe - ibex gale

Danielle Ratcliffe

Associate Consultant

Danielle has over 10 years’ experience as an accredited workplace...

Pippa richardson - ibex gale

Pippa Richardson

Associate Consultant

“Pippa is a highly regarded qualified Workplace Conflict Mediator, who...

Danielle ratcliffe - ibex gale

Danielle Ratcliffe

Position: Associate Consultant
Phone: 07736 421108
Email: dratcliffe@ibexgale.com
Categories: conflict resolution and mediation, organisational culture
: Accredited Mediator; Qualified Trainer & Coach; CIPD Certificate in Training Practice (Distinction)

Danielle has over 10 years’ experience as an accredited workplace mediator and conflict coach (integrating the CINERGY model) and has worked across a broad range of organisations. She has worked in the field of resolution for over 20 years (including intergenerational and community), has mediated 200 plus cases and was nominated in 2020 for the CMC’s Workplace Mediator of the Year. Danielle is also a mediation supervisor and trains accredited mediators and conflict management skills.

Danielle recognises that some conversations are challenging to us all regardless of our status or experience and believes that it is best to manage our conflict as soon as we are able. With a calm and open approach, she strives to make people feel comfortable, creating an optimal environment to reach a resolution. She believes that by resolving workplace concerns we also increase in individuals’ confidence, accountability and growth.

Pippa richardson - ibex gale

Pippa Richardson

Position: Associate Consultant
Phone: 07873 705469
Email: prichardson@ibexgale.com
Categories: conflict resolution and mediation, organisational culture
: BSc (Hons) Psychology; MA Personnel Management; CIPD

“Pippa is a highly regarded qualified Workplace Conflict Mediator, who assists organisations experiencing relationship issues between individuals and teams”

As a qualified Systemic Team Coach, she brings a Transformative Mediative Team Coaching based approach to support teams in bringing about relationship and collaborative change that delivers deeper levels of psychological safety and team effectiveness.

Pippa has a Masters in Personnel Management, a Bachelor’s Degree in Psychology and over 20 years’ experience in large corporates and FTSE organisations in senior HRD positions.

Many of her roles involved supporting large and complex transformational change programmes necessitating organisational and cultural change.

She brings a wealth of commercial experience to support clients trying to navigate complex human challenges