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Ibexgale_logo_teal_500

Enhancing people's lives through the creation of exceptional workplaces.

We combine professional rigour with compassion

We will work with integrity and professionalism to the highest standards, whilst being empathetic, compassionate, and easy to engage with.

We are invested in your culture and people

We will invest our time, energy and expertise into achieving positive outcomes for your people and culture.

We enable progress and positive change

We will bring a "can-do attitude" by combining an innovative approach with drive, commitment and focus.

services we provide

Workplace investigations; conflict resolution & mediation; organisational culture; change projects and governance & assurance

Our services are delivered through these five specialist areas.

Home - ibex gale

We are the market leaders in workplace investigations.

Complex investigations

Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, and bullying and harassment.

We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.

Organisational culture experts

We enable progressive and supportive cultures that bring out the best in people.

Culture Reviews

We are experts in assessing and understanding workplace cultures and implementing positive change.

Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.

Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.

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We manage and deliver change projects impacting your employees.

Redundancy, TUPE & Strategic Change

Our Change team have a unique blend of employment law expertise, people management experience and project management skills.

We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.

Conflict resolution and mediation

We resolve early stage conflict and dysfunctional relationships in the workplace.

Conflict Resolution & Mediation

Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.

We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.

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We work in partnership with organisations to achieve good governance.

Governance & Assurance

As former healthcare regulation lawyers, we are uniquely placed to support health and social care providers in identifying regulatory risks, compliance gaps and governance shortfalls through our robust, independent reviews and investigations.

We work in partnership with health and social organisations to achieve good governance and craft solutions to deliver board assurance.

Testimonials

A few words from our clients.

I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
Nhs. Png
Craig de Sousa Director of Human Resources
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Bart. Png
David Collard CEO
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
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Liz Blyth Curve Theatre
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
Nhs. Png
NHS HR Director
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
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Simon Boyd-Smith Surrey County Council
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
Barclays. Png
Sally Baker Barclays Plc
our team

A blend of legal expertise and people management skills.

David major - ibex gale

David Major

Founder & Director

“David undertook the investigation in a most professional and thorough...

Poppy jenkins - ibex gale

Poppy Jenkins

Founder & Director

“I would not hesitate to recommend ibex gale and in...

Suzanne easton - ibex gale

Suzanne Easton

Director

“As a senior people management professional, Suzanne has a wealth...

Ruth clacey-roberts - ibex gale

Ruth Clacey-roberts

Associate Director

“Our Trust would recommend Ruth Clacey-Roberts to undertake any type...

Sarah dobson - ibex gale

Sarah Dobson

Associate Director

“Sarah is a CQC regulation expert and advises Boards on...

Zoe wood - ibex gale

Zoe Wood

Associate Director

Zoe is an experienced employee relations professional and joint Head of...

Shelley morgan - ibex gale

Shelley Morgan

Associate Director

“Shelley has expertise in dealing with complex employment matters including...

Rebecca faskin - ibex gale

Rebecca Faskin

Head of Brand and Marketing

“Rebecca’s experience is mainly in the media and tech sectors,...

Emma alexander - ibex gale

Emma Alexander

Lead Associate

“Emma is a non-practising solicitor with over 20 years’ experience...

Kate woosnam - ibex gale

Kate Woosnam

Lead Associate

“Kate started her career as an employment lawyer in private...

David major - ibex gale

David Major

Position: Founder & Director
Phone: 07881 522471
Email: dmajor@ibexgale.com
Categories: conflict resolution and mediation, workplace investigations
: Complex investigations & mediation / conflict resolution. Accredited mediator.

“David undertook the investigation in a most professional and thorough manner. His approach and style reassured management and staff over key issues of confidentiality and objectivity, with his experience and expertise providing a supportive environment for staff at a particularly difficult time.”

David co-founded ibex gale with Poppy Jenkins in 2013.

As former employment lawyer, accredited mediator and member of the Association of British Investigators with over 20 years’ experience in employment law and employee relations, he is a recognised specialist in complex workplace investigations and conflict resolution.

David established the strategic purpose of ibex gale as a company that enhances people’s lives through the creation of exceptional workplaces and his focus now is on guiding ibex gale to live up to its brand promises by combining professional rigour with compassion, being fully invested in our clients and enabling positive change and progress.

Poppy jenkins - ibex gale

Poppy Jenkins

Position: Founder & Director
Phone: 07813 890250
Email: pjenkins@ibexgale.com
Categories: change projects, workplace investigations
: Complex investigations including MHPS; large scale organisational change programmes.

“I would not hesitate to recommend ibex gale and in particular Poppy Jenkins who was our lead contact. Poppy’s customer focus was excellent and she was extremely responsive to the needs of the Trust.”

Poppy co-founded ibex gale with David Major in 2013.

As an employment litigator, she saw first-hand the need for a service that combined the expertise of lawyers and top-level people management professionals to help with complex challenges in the workplace.

After establishing a reputation for handling sensitive and high-profile workplace investigations, and successfully managing large scale organisational change programmes, her focus now is on building a flourishing team and ensuring that every project is delivered with compassion, empathy and excellence.

Suzanne easton - ibex gale

Suzanne Easton

Position: Director
Phone: 07596 328702
Email: seaston@ibexgale.com
Categories: conflict resolution and mediation, organisational culture
: Organisational Culture, Change, Employee Engagement, Leadership Development, Team Dynamics. MSC In Strategy, Change & Leadership.

“As a senior people management professional, Suzanne has a wealth of experience delivering strategic solutions for global brands and organisations”

Suzanne leads the Organisational Culture and Conflict Resolution and Mediation divisions at ibex gale, as well as being the Head of People for the company.

She is known for her deep understanding of the complexities of workplace culture and is accomplished at leading teams in diagnosing issues and implementing solutions that provide a springboard for change.

Her knowledge of employee engagement, talent management, leadership and interpersonal conflict enables her to navigate organisations through what are sometimes challenging periods.

Her style is to blend commerciality with compassion, and she is skilled at collaborating with teams to deliver results in the least disruptive way. She is motivated by the courage and openness of the companies she works with, and by the benefits that improving the culture within a company can have on employees.

Suzanne has a MSc in Strategy, Change and Leadership from the University of Bristol.

Ruth clacey-roberts - ibex gale

Ruth Clacey-roberts

Position: Associate Director
Phone: 07840 046093
Email: rclaceyroberts@ibexgale.com
Categories: workplace investigations
: Complex investigations and conflict resolution. MHPS/UPSW. Welsh Health Sector.

“Our Trust would recommend Ruth Clacey-Roberts to undertake any type of investigation work for any type of organisation.”

Ruth regularly advises on and carries out sensitive and complex workplace investigations, including bullying and harassment grievances, whistle-blowing complaints and high-level disciplinary cases.

She has strong experience in public sector – NHS and Higher Education, and also in the retail sector.

Ruth has over 10 years experience in private practice as an employment lawyer, handling all types of employment tribunals from unfair dismissal to multi-day discrimination cases.

Sarah dobson - ibex gale

Sarah Dobson

Position: Associate Director
Phone: 07568 112460
Email: sdobson@ibexgale.com
Categories: governance and assurance, organisational culture, workplace investigations
: CQC Compliance, Safeguarding, Patient Safety

“Sarah is a CQC regulation expert and advises Boards on governance and assurance, and how to prepare for CQC ‘well-led’ inspections”

She leads our governance and assurance division, supporting health and social care organisations with high profile, complex, investigations and independent reviews. 

Before joining ibex gale, Sarah qualified as a regulatory lawyer at Bevan Brittan, and then spent 12 years at DAC Beachcroft supporting health and social care organisations with inquests, serious patient safety incident investigations, complex complaints and information governance.

 

Zoe wood - ibex gale

Zoe Wood

Position: Associate Director
Phone: 07395 267904
Email: zwood@ibexgale.com
Categories: organisational culture, workplace investigations
: Complex investigations, including NHS Resolution MHPS Trained Investigator; Chartered FCIPD; Coaching to Lead, NHS England.

Zoe is an experienced employee relations professional and joint Head of our Investigation Service. She has a wealth of experience in complex case management and investigations, including MHPS, grievances, bullying & harassment and whistleblowing.  She works with clients across the private and public sector, including NHS Trusts, Councils, Multi-Academy Trusts, Further Education and Higher Education.

Zoe has over 20 years’ experience as an HR Professional with 10 of those working at a senior level within the NHS. Her last role was Head of Employee Relations for a large NHS Foundation Trust where she was responsible for leading a large service providing employee relations investigations, Medical HR services and HR policy development for the Trust. Prior to this she worked within local education authorities providing employee relations advice to schools.

Chartered FCIPD, Coaching to Lead (NHS England), MHPS Trained Investigator (NHS Resolution).

Shelley morgan - ibex gale

Shelley Morgan

Position: Associate Director
Phone: 07544 655151
Email: smorgan@ibexgale.com
Categories: organisational culture, workplace investigations
: Complex investigations; change.

“Shelley has expertise in dealing with complex employment matters including whistleblowing, discrimination, grievances and disciplinaries”

Prior to joining ibex gale, Shelley was a senior employment lawyer at a top 100 law firm providing commercial, practical and strategic advice.

She regularly advised on business re-organisations, changes to terms and conditions, and other large-scale projects.

She also managed complex employment tribunal litigation, where she successfully resolved multiple discrimination and equal pay claims.

Rebecca faskin - ibex gale

Rebecca Faskin

Position: Head of Brand and Marketing
Phone: 07596 328701
Email: rfaskin@ibexgale.com
: Branding and Strategy. CIM.

“Rebecca’s experience is mainly in the media and tech sectors, and she enjoys working on start-ups that require a combination of strategic marketing and being hands on”

Rebecca oversees the marketing and business development functions at ibex gale.

She started her career in brand management for CIC Video (Universal & Paramount Home Entertainment).

Then followed years at other companies including Disney where she was Marketing Director in the TV division, before moving to the Cotswolds and running her own business.

She has a degree in Zoology from Nottingham University and CIM qualification.

Emma alexander - ibex gale

Emma Alexander

Position: Lead Associate
Phone: 07596 328704
Email: ealexander@ibexgale.com
Categories: organisational culture, workplace investigations
: Workplace investigations; conflict and mediation; change. Qualified mediator; Coaching; NLP and EFT.

“Emma is a non-practising solicitor with over 20 years’ experience in employment law, both in private practice and in-house”

She specialises in workplace investigations, including whistleblowing, bullying and harassment, and workplace culture, also advising companies on large scale projects such as reorganisations.

Alongside this work, Emma is especially interested in wellbeing, and has worked as a coach and therapist.

Emma has qualifications in coaching, NLP and EFT, and is a qualified workplace mediator.

Kate woosnam - ibex gale

Kate Woosnam

Position: Lead Associate
Phone: 07563 028603
Email: kwoosnam@ibexgale.com
Categories: change projects, organisational culture, workplace investigations
: Investigations; Restructures; ED&I.

“Kate started her career as an employment lawyer in private practice, dealing with a range of employment litigation work from complex discrimination cases and equal pay to advising on TUPE and reorganisations”

Prior to joining ibex gale, Kate spent over 5 years working as an HR Employee Relations Advisor at UBS in London.

She regularly conducted investigations, grievance and disciplinary processes as well as advising on restructures, employee representation consultations projects and all people related matters.

Kate also provided advice on policy best practice including aspects of diversity, equality and inclusion.

 
insights & news

Articles and news from the team at ibex gale.

Ehrc opens consultation on proposed amendments to guidance on preventing workplace sexual harassment - ibex gale
EHRC Opens Consultation on Proposed Amendments to Guidance on Preventing Workplace Sexual Harassment

With the Worker Protection (Amendment of Equality Act 2010) Act 2023 set to come into…

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Secret santa sex toy investigation – unfair dismissal finding after an investigation was deemed inadequate - ibex gale
Secret Santa Sex Toy Investigation – Unfair Dismissal Finding After an Investigation was Deemed Inadequate

An Employment Tribunal has recently ruled that an investigation, which resulted in a Manager of a…

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Upcoming changes to legislation: what you need to know - ibex gale
Upcoming Changes to Legislation: What you need to know

There has already been activity this year in the world of business change, with simplifications…

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our accreditations

Affiliations and Relationships.

If you would like to have a confidential discussion with us about how we can support your organisation please contact one of our team directly or email contactus@ibexgale.com
For updates and news, please follow our company page on LinkedIn
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