We will work with integrity and professionalism to the highest standards, whilst being empathetic, compassionate, and easy to engage with.
We will invest our time, energy and expertise into achieving positive outcomes for your people and culture.
We will bring a "can-do attitude" by combining an innovative approach with drive, commitment and focus.
Our services are delivered through these five specialist areas.
Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, and bullying and harassment.
We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.
We are experts in assessing and understanding workplace cultures and implementing positive change.
Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.
Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.
Our Change team have a unique blend of employment law expertise, people management experience and project management skills.
We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.
Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.
We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.
As former healthcare regulation lawyers, we are uniquely placed to support health and social care providers in identifying regulatory risks, compliance gaps and governance shortfalls through our robust, independent reviews and investigations.
We work in partnership with health and social organisations to achieve good governance and craft solutions to deliver board assurance.
I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
“As a senior people management professional, Suzanne has a wealth...
“Lucy’s background is as a senior HR professional within the...
Emily is an experienced senior HR professional with a wealth...
Suzanne leads the Organisational Culture and Conflict Resolution & Mediation divisions at ibex gale, while also serving as the company’s Head of People. She is widely recognised for her deep expertise in workplace culture and her ability to guide teams through diagnosing complex issues and implementing transformative solutions.
With a strong foundation in employee engagement, talent management, leadership, and change management, Suzanne adeptly navigates organisations through challenging transitions. Her approach blends commercial acumen with empathy, ensuring that change is both impactful and minimally disruptive.
Suzanne is driven by the courage and openness of the organisations she partners with, and she finds immense fulfilment in seeing how cultural improvements benefit both the company and its employees. She holds an MSc in Strategy, Change, and Leadership from the University of Bristol.
She has a master’s in management with HR and is CIPD qualified.
Lucy is experienced in people matters, workplace mediation, investigations, facilitation and is working towards her Diploma in Transformational Coaching.
Her most recent role in the NHS was as a HR Business Partner leading on a project to introduce a Just and Learning Culture approach.
Emily is an experienced senior HR professional with a wealth of knowledge and experience managing and advising on complex employee relations matters spanning a broad range of sectors. Starting her career in the private sector, she has worked with local authorities, the civil service and most recently in a consultancy environment where she has partnered with businesses in insurance, property, renewable energy, TV production, retail, wholesale and distribution, utilities, technology and many more.
Prior to joining ibex gale, Emily was accountable for the delivery of specialist HR services in a consultancy environment, providing commercial, practical and strategic advice to a range of clients. Her passion and expertise are in managing complex investigations and restructures, and with her strong generalist HR knowledge, she has worked on various large and complex, people-related projects.
In a world where change is constant and businesses must adapt, redundancy is sometimes an…
At ibex gale we are passionate about the creation of inclusive workplaces which tackle inequalities…
Workplace investigations are an essential part of maintaining a fair and safe work environment. Whether…
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