We will work with integrity and professionalism to the highest standards, whilst being empathetic, compassionate, and easy to engage with.
We will invest our time, energy and expertise into achieving positive outcomes for your people and culture.
We will bring a "can-do attitude" by combining an innovative approach with drive, commitment and focus.
Our services are delivered through these five specialist areas.
Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, and bullying and harassment.
We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.
We are experts in assessing and understanding workplace cultures and implementing positive change.
Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.
Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.
Our Change team have a unique blend of employment law expertise, people management experience and project management skills.
We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.
Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.
We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.
As former healthcare regulation lawyers, we are uniquely placed to support health and social care providers in identifying regulatory risks, compliance gaps and governance shortfalls through our robust, independent reviews and investigations.
We work in partnership with health and social organisations to achieve good governance and craft solutions to deliver board assurance.
I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
“Our Trust would recommend Ruth Clacey-Roberts to undertake any type...
“As a Project Support Assistant, Saskia’s role is to help...
“Caroline is an experienced and CIPD qualified people management specialist,...
“Fiona’s work as an HR Consultant predominately sees her partnering...
“Liz has extensive experience and knowledge of the health sector...
Ruth is responsible for ensuring ibex gale clients experience the highest standards of service by focusing on quality assurance across all areas of the business.
As a former employment lawyer, Ruth also spends time on case work. Her speciality is sensitive and complex workplace investigations, including bullying and harassment grievances, whistle-blowing complaints and high-level disciplinary cases.
She has strong experience in public sector including NHS and Higher Education, and also in the retail sector.
Saskia previously worked in marketing, first as a PR Manager for a small graphic design firm, and then as an Account Manager at a digital agency.
She developed her project and account management skills in this industry, but wanted a role with a more human focus, which is what brought her to ibex gale.
She has both a BA and MA in English and literature is her first love, so outside work she can be found perusing the aisles of her local bookshop.
Caroline is highly skilled in providing guidance and support on all aspects of employee relations issues and workforce related projects, with experience in complex ER case management, workplace investigations, policy development, coaching, conflict resolution, and culture & organisational change.
Fiona is CIPD qualified as well as Level A & B British Psychological Society trained. She is trained to deliver behavioural profiling in OPQ, Hays Leaderships Styles, Predictive Index and DISC.
Fiona spent over 10 years working in-house, predominately in Financial Services and Insurance.
She covered all aspects of HR including, TUPE, large scale redundancies and acquisitions, employee relations matters and training and development.
Liz spent twenty years as a barrister, becoming head of the Employment Law team at Albion Chambers until 2015, when she took a senior lecturer role at the University of the West of England. As a lawyer she was counsel instructed to represent claimants and respondents in the Employment Tribunal, the Appeal Tribunal, the Court of Appeal and the High Court.
Over many years she has been instructed in complex cases ranging from the most serious allegations of discrimination, constructive unfair dismissal, whistleblowing and equal pay claims through to technically demanding cases covering TUPE and large-scale redundancy.
In her time as a barrister Liz was instructed by County, City and Borough Councils, to represent them across the full range of employment law matters. Similarly in the Secondary, FE and Higher Education sector Liz has appeared for Claimants and Respondents in sensitive, high value and complex cases.
Throughout her time in practice Liz was preferred counsel for numerous small, medium and large private companies. Specifically she was retained by one of the UK’s largest services and facilities firms for all of their complex matters.
She has worked regularly and directly with board level personnel as well as marshalling and managing evidence from operational level employees. Liz’s ability to work with real attention to detail without losing sight of the bigger picture reflect her years of experience preparing for forensic cross examination of witnesses during trial.
She is also an accredited mediator and her abilities in that regard are reflected in her careful and successful pre-trial negotiations, securing lasting settlements and repeated instructions from solicitors and commercial clients.
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