We believe if organisations get their culture right, success will follow.

our vision

Our vision is to help organisations achieve exceptional performance through their people.

our mission

Our mission is to provide cutting edge resources that enable outstanding, compassionate cultures.

our values

We are pioneering, invested, and enablers. These values inform everything we do.

services we provide

Workplace investigations; conflict resolution & mediation; organisational culture; change projects and compliance & regulation.

Our services are delivered through these five specialist areas.

We are the market leaders in workplace investigations.

Complex investigations

Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, bullying and harassment and whistleblowing.

Our thorough and careful approach identifies the root causes and provides a clear path towards resolution.

We enable progressive and supportive cultures that bring out the best in people.

Culture Reviews

We are experts in assessing and understanding workplace cultures and implementing positive change.

Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.

Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.

We manage and deliver change projects impacting your employees.

Redundancy, TUPE & Strategic Change

Our Change team have a unique blend of employment law expertise, people management experience and project management skills.

We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.

We resolve early stage conflict and dysfunctional relationships in the workplace.

Conflict Resolution and Mediation

Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.

We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.

We ensure you meet your regulatory obligations.

CQC and Safeguarding

Our team can assist you in meeting your CQC obligations, whether this is obtaining registration, preparing for "well-led" inspections, or dealing with enforcement notices.

We can also review and advise on your safeguarding frameworks and policies, assist with any safeguarding investigations, and lead high level training that may be required.

Recent projects

Explore how we support our clients.


A few words from our clients.

I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
Craig de Sousa Director of Human Resources
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
David Collard CEO
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
Liz Blyth Curve Theatre
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
NHS HR Director
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Simon Boyd-Smith Surrey County Council
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
Sally Baker Barclays Plc
our team

A blend of legal expertise and people management skills.

Poppy Jenkins

Founder & Director

“I would not hesitate to recommend ibex gale and in...

Pippa Richardson

Associate Consultant

Pippa is a Psychologist and highly regarded qualified Workplace Conflict...

Poppy Jenkins

Founder & Director
change projects, investigations, organisational culture, regulation and compliance
Areas of Expertise:
Complex investigations including MHPS; large scale organisational change programmes.

“I would not hesitate to recommend ibex gale and in particular Poppy Jenkins who was our lead contact for both investigations in this instance. Poppy’s customer focus was excellent and she was extremely responsive to the needs of the Trust.”

Poppy co-founded ibex gale with David Major in 2013.
As an employment litigator, she saw first-hand the need for a service that combined the expertise of lawyers and top-level people management professionals to help with complex challenges in the workplace.

After establishing a reputation for handling sensitive and high-profile workplace investigations, and successfully managing large scale organisational change programmes, her focus now is on building a flourishing team and ensuring that every project is delivered with compassion, empathy and excellence.

Pippa Richardson

Associate Consultant
conflict resolution and mediation, investigations, organisational culture
Areas of Expertise:
BSc (Hons) Psychology; MA Personnel Management; CIPD

Pippa is a Psychologist and highly regarded qualified Workplace Conflict Mediator, and assists organisations who are experiencing relationship issues between individuals and teams.

Pippa has over 20 years’ experience in large corporates and FTSE organisations in senior HRD positions, and works with clients who are looking to mentor and coach their managers and teams to bring about an operational and cultural shift in the capability to drive deeper insights, change, efficiency and better engagement.



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our accreditations

Affiliations and Relationships.

If you would like to have a confidential discussion with us about how we can support your organisation please contact one of our team directly or email

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