We will keep your organisation at the heart of what we do by investing our time and energy into understanding your culture, priorities and objectives.
We will bring a "can-do attitude" by combining an innovative approach with energy and focus to generate exceptional outcomes for you.
We will work with absolute professionalism to the highest standards possible, whilst being empathetic, compassionate and easy to engage with.
Our services are delivered through these five specialist areas.
Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, bullying and harassment and whistleblowing.
We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.
We are experts in assessing and understanding workplace cultures and implementing positive change.
Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.
Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.
Our Change team have a unique blend of employment law expertise, people management experience and project management skills.
We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.
Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.
We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.
Our team can assist you in meeting your CQC obligations, whether this is obtaining registration, preparing for "well-led" inspections, or dealing with enforcement notices.
We can also review and advise on your safeguarding frameworks and policies, assist with any safeguarding investigations, and lead high level training that may be required.
I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
As a non-practicing employment lawyer Justine offers experience of having worked in private practice coupled with in-house experience working as an employment lawyer within a FTSE 250 Group. Empathetic, commercial and observant, Justine demonstrates the ability to mix strategy setting and implementation in both large scale and discrete projects whilst always striving to balance the “people” element to help transform problems into solutions.
Justine believes that whether you are dealing with an employee challenging your establishment or if you are communicating change, people are at the heart of successful workplace cultures. Within that context Justine uses her background to successfully navigate these issues, gives clarity where needed, Justine listens and helps guides businesses whilst carefully shaping and putting into practice thoroughly planned processes.
In her free time Justine indulges her passion for cold water swimming.
Jason is an experienced solicitor specialising primarily in dispute resolution including employment, contract disputes and medical negligence.
He has considerable experience in investigating and resolving the most complex and emotive issues and complaints, involving the analysis of source documents, identifying key issues, interviewing witnesses and establishing facts. Jason strives to provide clear, cogent reports, allowing individuals, management bodies and supervisory agencies to take rational and objective decisions.
Joanna is a qualified employment lawyer. She began her career in private practice as an employment lawyer before spending 16 years as a senior EL consultant for NatWest Bank. At NatWest she managed and built relationships with a diverse portfolio of the Bank’s clients together with undertaking HR project management and managing a team of HR Consultants.
Joanna is an accredited workplace mediator. She has extensive experience of working with conflict management and engaging with the relevant parties helping to identify pragmatic solutions.
She has also undertaken grievances, disciplinaries, change management projects and cultural reviews.
Over the past 10 years Julia has worked as an employment lawyer in private practice and as an employment adviser for the BMA, one of the largest trade union organisations dealing with the healthcare profession.
In her role for the BMA, she regularly dealt with doctors in difficulty and has a sound understanding of Maintaining High Professional Standards in the NHS, and junior doctor issues. She understands the pressures that both doctors and their employees can experience when there are capability or conduct issues and can navigate these in a sensitive and professional way.
She is skilled at providing comprehensive advice on contentious and non contentious employment related issues. These include workplace grievances, disciplinaries, bullying, harassment, and unfair dismissal claims, including the drafting of Employment Tribunal proceedings and discrimination cases.
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