discover

We believe if organisations get their culture right, success will follow.

our vision

Our vision is to help organisations achieve exceptional performance through their people.

our mission

Our mission is to provide cutting edge resources that enable outstanding, compassionate cultures.

our values

We are pioneering, invested, and enablers. These values inform everything we do.

services we provide

Workplace investigations; conflict resolution & mediation; organisational culture; change projects and compliance & regulation.

Our services are delivered through these five specialist areas.

We are the market leaders in workplace investigations.

Complex investigations

Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, bullying and harassment and whistleblowing.

Our thorough and careful approach identifies the root causes and provides a clear path towards resolution.

We enable progressive and supportive cultures that bring out the best in people.

Culture Reviews

We are experts in assessing and understanding workplace cultures and implementing positive change.

Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.

Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.

We manage and deliver change projects impacting your employees.

Redundancy, TUPE & Strategic Change

Our Change team have a unique blend of employment law expertise, people management experience and project management skills.

We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.

We resolve early stage conflict and dysfunctional relationships in the workplace.

Conflict Resolution and Mediation

Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.

We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.

We ensure you meet your regulatory obligations.

CQC and Safeguarding

Our team can assist you in meeting your CQC obligations, whether this is obtaining registration, preparing for "well-led" inspections, or dealing with enforcement notices.

We can also review and advise on your safeguarding frameworks and policies, assist with any safeguarding investigations, and lead high level training that may be required.

Recent projects

Explore how we support our clients.

Testimonials

A few words from our clients.

I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
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Craig de Sousa Director of Human Resources
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
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David Collard CEO
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
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Liz Blyth Curve Theatre
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
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NHS HR Director
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
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Simon Boyd-Smith Surrey County Council
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
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Sally Baker Barclays Plc
our team

A blend of legal expertise and people management skills.

Suzanne Easton

Associate Director

“I have nothing but the highest praise for Suzanne and...

Sarah Dobson

Associate Director

Sarah leads our regulation and compliance division, advising health and...

Shelley Morgan

Associate

Shelley has expertise in dealing with complex employment matters including...

Sian Winchester

Project Support Assistant

Sian provides project support to the Directors and Associates in...

Sarah Byrne

Associate

Sarah is a senior HR professional who has delivered solutions...

Simon Bond

Associate Consultant

Simon has particular expertise within the health, education and charitable...

Sarah Darbyshire

Associate Consultant

Sarah has an exceptional background as a senior HR professional...

Suzanne Easton

Position:
Associate Director
Phone:
Email:
Categories:
organisational culture
Areas of Expertise:
Organisational Culture, Change, Employee Engagement, Leadership Development, Team Dynamics. MSC In Strategy, Change & Leadership.

“I have nothing but the highest praise for Suzanne and grateful thanks to ibex gale for taking up the challenge and for providing such exceptional service and support.”

Suzanne leads ibex gale’s Organisational Culture team, and is an expert in helping our clients create harmonious workplace cultures.
Her experience and skills in leadership, organisational change, employee engagement and team dynamics enable her to produce transformational results and sustainable improvements in workplace culture and morale.

Suzanne is passionate about helping our clients understand the root cause of any discontent within teams, and supporting them every step of the way through the implementation of recommendations to improve the working environment.

Suzanne has an MSc in Strategy, Change and Leadership from the University of Bristol.

Sarah Dobson

Position:
Associate Director
Phone:
Email:
Categories:
investigations, organisational culture, regulation and compliance
Areas of Expertise:
CQC Compliance, Safeguarding, Patient Safety

Sarah leads our regulation and compliance division, advising health and social care organisations on CQC compliance. This includes dealing with registration requirements, regulatory investigations, challenging inspection reports and assisting with responses to enforcement action.

Sarah also advises Boards on governance and assurance and how to prepare for CQC ‘well-led’ inspections. She has significant incident investigation experience and is a safeguarding expert, advising on safeguarding obligations, frameworks and investigations.

Before joining ibex gale, Sarah qualified as a regulatory lawyer at Bevan Brittan, and then spent 12 years at DAC Beachcroft.

Shelley Morgan

Position:
Associate
Phone:
Email:
Categories:
investigations, organisational culture
Areas of Expertise:
Complex investigations; change.

Shelley has expertise in dealing with complex employment matters including whistleblowing, discrimination, grievances and disciplinaries.

Prior to joining ibex gale, Shelley was a senior employment lawyer at a top 100 law firm providing commercial, practical and strategic advice. She regularly advised on business re-organisations, changes to terms and conditions, and other large-scale projects.

She also managed complex employment tribunal litigation, where she successfully resolved multiple discrimination and equal pay claims.

Sian Winchester

Position:
Project Support Assistant
Phone:
Email:
Categories:
organisational culture
Areas of Expertise:
Organisation

Sian provides project support to the Directors and Associates in the delivery of employee relations and people management consultancy work for ibex gale’s clients throughout the UK.

Prior to joining ibex gale, Sian spent 2 years as an administrator for an independent financial advisor dealing with a range of administrative and client enquiries.
She previously worked in banking and hospitality, including 7 years within Pensions and Investments for Lloyd’s banking group.

Sarah Byrne

Position:
Associate
Phone:
Email:
Categories:
change projects, investigations, organisational culture
Areas of Expertise:
Employee Relations

Sarah is a senior HR professional who has delivered solutions for global brands across a broad range of industries including luxury retail, hospitality, legal services and banking. In the public sector she has worked with NHS Trusts and local government.

Sarah has expertise in all aspects of employee relations including employment tribunals, complex cases, change management, TUPEs and organisational culture.

Simon Bond

Position:
Associate Consultant
Email:
Categories:
investigations
Areas of Expertise:
Fellow of the Chartered Institute of Arbitrators

Simon has particular expertise within the health, education and charitable sectors. He advises on large scale reorganisations, redundancies and change management programmes, as well as conducting complex workplace investigations involving fraud, discrimination and whistleblowing. He has 20 years’ experience as an employment lawyer, having held a number of senior roles with solicitors’ firms in the West Midlands.

Simon sits as a Legally Qualified Chair at the Medical Practitioner’s Tribunal Service which makes independent decisions about whether doctors are fit to practise medicine.

Sarah Darbyshire

Position:
Associate Consultant
Phone:
Email:
Categories:
change projects, investigations

Sarah has an exceptional background as a senior HR professional working as Lead HR Business partner as part of the Global HR and UKI Leadership team in a matrix organisation.

She has spent the last 6 years working as HR Consultant, providing both strategic and operational HR Consultancy services including business change, HR strategy, management development and employee relations.

Her experience includes designing and implementing global HR strategies, and planning learning and development and change management projects including TUPE transfers, restructures, and redundancy programmes.

She prides herself on her pragmatic and commercial approach to people management.

 

Insights

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our accreditations

Affiliations and Relationships.

If you would like to have a confidential discussion with us about how we can support your organisation please contact one of our team directly or email contactus@ibexgale.com

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