We will keep your organisation at the heart of what we do by investing our time and energy into understanding your culture, priorities and objectives.
We will bring a "can-do attitude" by combining an innovative approach with energy and focus to generate exceptional outcomes for you.
We will work with absolute professionalism to the highest standards possible, whilst being empathetic, compassionate and easy to engage with.
Our services are delivered through these five specialist areas.
Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, bullying and harassment and whistleblowing.
We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.
We are experts in assessing and understanding workplace cultures and implementing positive change.
Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.
Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.
Our Change team have a unique blend of employment law expertise, people management experience and project management skills.
We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.
Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.
We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.
Our team can assist you in meeting your CQC obligations, whether this is obtaining registration, preparing for "well-led" inspections, or dealing with enforcement notices.
We can also review and advise on your safeguarding frameworks and policies, assist with any safeguarding investigations, and lead high level training that may be required.
I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
Suzanne leads the Organisational Culture division at ibex gale, as...
Sarah leads our regulation and compliance division, advising health and...
Shelley has expertise in dealing with complex employment matters including...
Sian provides project support to the Directors and Associates in...
Saskia previously worked in marketing, first as a PR Manager...
Sarah is a senior HR professional who has delivered solutions...
Sarah has over ten years’ experience as an employment solicitor...
Simon has particular expertise within the health, education and charitable...
Sarah is an accomplished people management professional and accredited coach,...
Suzanne leads the Organisational Culture division at ibex gale, as well as being the Head of People for the company.
As a senior people management professional, Suzanne has a wealth of experience delivering strategic solutions for global brands and organisations.
She is known for her deep understanding of the complexities of workplace culture and is accomplished at leading teams in diagnosing issues and implementing solutions that provide a springboard for change. Her knowledge of employee engagement, talent management, interpersonal conflict and leadership enables her to navigate organisations through what are sometimes challenging periods. Her style is to blend commerciality with compassion, and she is skilled at collaborating with teams to deliver results in the least disruptive way. She is motivated by the courage and openness of the companies she works with, and by the benefits that improving the culture within a company can have on employees.
Suzanne has a MSc in Strategy, Change and Leadership from the University of Bristol.
Sarah leads our regulation and compliance division, advising health and social care organisations on CQC compliance. This includes dealing with registration requirements, regulatory investigations, challenging inspection reports and assisting with responses to enforcement action.
Sarah also advises Boards on governance and assurance and how to prepare for CQC ‘well-led’ inspections. She has significant incident investigation experience and is a safeguarding expert, advising on safeguarding obligations, frameworks and investigations.
Before joining ibex gale, Sarah qualified as a regulatory lawyer at Bevan Brittan, and then spent 12 years at DAC Beachcroft.
Shelley has expertise in dealing with complex employment matters including whistleblowing, discrimination, grievances and disciplinaries.
Prior to joining ibex gale, Shelley was a senior employment lawyer at a top 100 law firm providing commercial, practical and strategic advice. She regularly advised on business re-organisations, changes to terms and conditions, and other large-scale projects.
She also managed complex employment tribunal litigation, where she successfully resolved multiple discrimination and equal pay claims.
Sian provides project support to the Directors and Associates in the delivery of employee relations and people management consultancy work for ibex gale’s clients throughout the UK.
Prior to joining ibex gale, Sian spent 2 years as an administrator for an independent financial advisor dealing with a range of administrative and client enquiries.
She previously worked in banking and hospitality, including 7 years within Pensions and Investments for Lloyd’s banking group.
Saskia previously worked in marketing, first as a PR Manager for a small graphic design firm, and then as an Account Manager at a digital agency. She developed her project and account management skills in this industry, but wanted a role with a more human focus, which is what brought her to ibex gale. As a Project Support Assistant, her role is to help the Directors and Associates deliver projects effectively and efficiently.
She has both a BA and MA in English and literature is her first love, so outside work she can be found perusing the aisles of her local bookshop.
Sarah is a senior HR professional who has delivered solutions for global brands across a broad range of industries including luxury retail, hospitality, legal services and banking. In the public sector she has worked with NHS Trusts and local government.
Sarah has expertise in all aspects of employee relations including employment tribunals, complex cases, change management, TUPEs and organisational culture.
Sarah has over ten years’ experience as an employment solicitor both in private practice and in-house for multinationals, the not-for-profit sector and the public sector, covering a wide range of employment law issues, employee relations and governance.
She has worked for media companies, banks, the Greater London Authority during the first Mayoral transition, local government and one of the leading medical charities. She has managed complex and sensitive disciplinaries and grievances as well as redundancies and restructures. She is also an accredited mediator.
Simon has particular expertise within the health, education and charitable sectors. He advises on large scale reorganisations, redundancies and change management programmes, as well as conducting complex workplace investigations involving fraud, discrimination and whistleblowing. He has 20 years’ experience as an employment lawyer, having held a number of senior roles with solicitors’ firms in the West Midlands.
Simon sits as a Legally Qualified Chair at the Medical Practitioner’s Tribunal Service which makes independent decisions about whether doctors are fit to practise medicine.
Sarah is an accomplished people management professional and accredited coach, having held senior positions with a number of organisations in both public and private sectors, including Liverpool Victoria. TechData and the Mid Hampshire Primary Care Trust (PCT).
With a strong focus on organisational culture and leadership, leading through change and team behaviours, Sarah takes board level briefs on strategic and operational transformation to successful conclusions, working collaboratively across a wide range of businesses, both in the UK and globally.
She is FCIPD, holds ILM Coaching Accreditation Level 5, Myers Briggs Levels 1 and 2, and a first-class degree in Social Sciences.
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