We will keep your organisation at the heart of what we do by investing our time and energy into understanding your culture, priorities and objectives.
We will bring a "can-do attitude" by combining an innovative approach with energy and focus to generate exceptional outcomes for you.
We will work with absolute professionalism to the highest standards possible, whilst being empathetic, compassionate and easy to engage with.
Our services are delivered through these five specialist areas.
Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, bullying and harassment and whistleblowing.
We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.
We are experts in assessing and understanding workplace cultures and implementing positive change.
Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.
Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.
Our Change team have a unique blend of employment law expertise, people management experience and project management skills.
We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.
Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.
We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.
Our team can assist you in meeting your CQC obligations, whether this is obtaining registration, preparing for "well-led" inspections, or dealing with enforcement notices.
We can also review and advise on your safeguarding frameworks and policies, assist with any safeguarding investigations, and lead high level training that may be required.
I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
Faye has a wealth of qualifications in Leadership Development and Training which enables her to deliver outstanding culture review programmes to our clients. Faye started her career in the public sector supporting aspiring leaders at the Audit Commission, and continued to lead on Learning and Development and OD in several NHS provider organisations.
She has over 20 years experience working across the public sector and Health sector.
Fiona is CIPD qualified as well as Level A & B British Psychological Society trained. She is trained to deliver behavioural profiling in OPQ, Hays Leaderships Styles, Predictive Index and DISC.
Fiona spent over 10 years working in-house, predominately in Financial Services and Insurance. She covered all aspects of HR including, TUPE, large scale redundancies and acquisitions, employee relations matters and training and development.
Fiona’s work as an HR Consultant predominately sees her partnering with small to medium size professional services firms, with HR initiatives designed to improve employee engagement and culture.
Frances has 30 years’ experience coaching senior leaders and teams, facilitating change and mediating where there is conflict and tension. She has a Masters in Coaching, with a broad grounding in psychology as well as mediation, facilitation and organisational development. She brings Transformative Mediative Team Coaching to teams experiencing pressure, tensions and lacking psychological safety.
In her coaching, she brings a supportive, relational approach to offering new perspectives, promoting innovative and agile thinking, and improving relationships and conversations.
In mediation, she uses her understanding of organisational culture to listen, support, and reframe. She helps each party to be heard, to hear one another more compassionately, to connect and to find a path back to productive ways of working.
Her priorities are authenticity, creativity and a willingness to take innovative approaches in order to deliver successful outcomes.
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